Always There, Property Care

Est. 2015 We renovate homes, then look after them

Renovation and property maintenance in West London

One in-house team of builders, plumbers, electricians and decorators. We renovate homes in Chelsea, Kensington, Fulham and Mayfair, and when the work is finished we stay on to maintain the property.

  • Free quotes, fixed-price renovations
  • 12-month workmanship guarantee
  • Every trade in-house
  • Reply in one working day
Open plan kitchen and reception refurbishment by Always There in West London
Kitchen & reception refurbishment West London
  • SW1
  • SW3
  • SW5
  • SW6
  • SW7
  • W1
  • W8
  • W14
Kitchen worktops fitted by Always There in WC1
WC1Kitchen worktops

01 Refurbishment

Home renovation in West London

Kitchens, bathrooms, extensions, loft conversions and whole-home refurbishment — planned, priced and project-managed by one in-house team. You get a written, fixed price before we start, and it stays the same if the job turns out harder than we expected.

  • Kitchens & bathrooms
  • Extensions, lofts & basements
  • Whole-home refurbishment
  • Every trade in-house
House refurbishment in West London →
A roof and parapet wall repair by Always There in SW3
SW3Roof & parapet wall repair

02 Maintenance

Property maintenance for owners, landlords and agents

Most builders hand the property back when the job is finished. We stay on, and do the repairs, plumbing, electrical work and decoration that keep a home right. Charged for time on site, at rates we publish.

General Specialist
First hour, work included £75 £120
Each 30 minutes after £35 £60
A full day: 8 hours for the price of 6 £425 £720

All rates plus VAT. Both tiers use the same day rule. Specialist covers plumbing, electrical, roofing, plastering & carpentry.

Property maintenance rates →

Seasonal and one-off services

Planned around the year, and around the times a property changes hands. Charged at our published maintenance rates.

Winter readiness

October to December

  • Gutters & downpipes cleared
  • Pipes lagged in lofts & outbuildings
  • Draughts sealed at doors & windows

Exterior refresh

Spring and summer

  • Patios, paths & front steps jet-washed
  • Brick, render & stone cleaned
  • Fascias, soffits & bargeboards repaired

A warmer, smarter home

Any time of year

  • Radiators balanced so every room heats evenly
  • Thermostatic radiator valves fitted
  • Smart thermostats fitted

Between tenancies

Move-out to move-in

  • Repairs from the check-out report
  • Walls made good & repainted
  • Old furniture & rubbish taken away

Before you sell

Before the photographs and viewings

  • The repairs a buyer’s surveyor will note
  • Decoration touched up or repainted
  • Clutter & old furniture taken away

Short-let ready

Before the first guest, and between guests

  • Repairs & decoration between stays
  • Smoke & CO alarms fitted and tested
  • Video doorbells fitted

Our work

Hundreds of projects across London and beyond, each one tagged with its postcode district. Filter by the kind of work, or see it all.

Who we are

Local to West London — home care, property management & maintenance, renovation & refurbishment.

When we started in 2015, we set out to give the residents of West London a genuinely reliable home-care service. We were — and still are — managing properties in Kensington, Chelsea, Knightsbridge and Mayfair, and found that a personal service from a skilled, dependable team was exactly what owners and tenants wanted.

Keeping the trades in-house lets us control the quality, the workmanship and our response times. To date we have looked after dozens of homes and completed thousands of jobs — from a single repair to a full-scale renovation — and we will always recommend the best option for the property, not the one that pads the invoice.

  • 2015Trading since
  • DozensOf homes on our books
  • ThousandsOf jobs completed
  • In-houseCrew & fleet
The Always There fleet of vans outside the depot in West London

Our in-house crew & fleetWest London

A

One team, start to finish

The people who quote your job are the people who do it. Every trade in-house, never a stranger from a directory.

B

Eight postcodes, kept tight

We keep the patch small on purpose — the only way to actually be there within a working day.

C

Fixed-price renovations

Renovations are quoted up front, not estimated by the hour. You know the number before we start.

D

Records kept

Works documented, help with the consents, certificates filed. When an agent or freeholder asks, it is there.

Areas we cover in West London

Eight postcodes, kept small so that we can get to you within a working day.

SW1 SW3 SW5 SW6 SW7 W1 W8 W14

BelgraviaChelseaEarl's CourtFulhamSouth KensingtonMayfairKensingtonWest Kensington

✓ Guaranteed

Twelve months on our workmanship.

Every job we complete is guaranteed for 12 months from the date you pay for it. If workmanship we are responsible for is not right, we return and put it right. There is no cap on that promise.

The guarantee covers our own workmanship. Parts are covered by the manufacturer’s warranty, and pre-existing problems are not covered. It is in addition to your statutory rights, not a replacement for them. Full detail in our T&Cs.

Frequently asked questions

Do you give free quotes?
Yes. Tell us about the property. We reply within one working day.
Do you do small jobs as well as renovations?
Yes. Our maintenance team does single repairs, and it charges for time on site.
Do you work outside West London?
Our service area is the eight postcodes above: SW1, SW3, SW5, SW6, SW7, W1, W8, W14. Contact us about a job outside them, and we will tell you if we can do it.
When do you work?
Monday to Friday, 8am to 4pm.

Tell us about the property

A free quote, a reply within one working day, and one team that stays on afterwards.

We reply within one working day. · We never share your details.

Call 020 7101 9323 Free quote